• 🤑 Can I try the app for free?

  Yes, you can try SyncBase for free! Free trial for everyone We offer a 10-day free trial on all plans for every store. This means you can explore SyncBase completely free for 10 days. If you uninstall before the trial ends, you won’t be charged a single cent. Unlimited free plan for Partners and Development store If you have a Shopify Partner account or a Development store, you can select any of our plans and enjoy unlimited free usage.Few readers

• ❌ How can I stop my subscription?

  To stop your subscription you just have to uninstall the app through your Shopify Admin panel. Our app will be uninstall and you won't be charge anymore. Go to our app in Shopify Click on the 3 dots Select uninstall Tell us why you’re leaving and confirmFew readers

• 📅 When will I be charged for my subscription?

  After your 10-day trial, your subscription will start and you will be charged every month.Few readers

• 🔀 How do I switch to a different plan?

  You can switch to a different plan on the "Settings" tab of our app. (https://storage.crisp.chat/users/helpdesk/website/-/3/5/e/8/35e84c43b53ca800/syncbase-help-center-imagejjzuxh.png =756xauto)Few readers

• ⚠️ What happens if I hit data (Products, Orders, Customers…) limits?

  If you hit one limit of your plan we will tell you so and you will be able to switch for a superior plan.Few readers

• 🛠️ Can I try the app with a development store?

  Yes, you can! Partner and Development stores can use SyncBase completely free, with no limits. Here’s how to get started: Install the app. Select your desired plan. On the payment page, Shopify will display an alert saying, “You won’t be charged.” Start enjoying SyncBase!Few readers

• 👮 Shopify & Airtable API limits

  As a connector we’re using both Airtable and Shopify API to run. And these tools impose API limitations regarding your plans. Shopify API calls : number of API calls per second is limited. This can slow your sync. See their documentation page. Airtable Numbers of records: Airtable authorize a number of records per base. This can prevent us from creating a sync base because we can notFew readers