• 👮 Shopify & Airtable API limits

  As a connector we’re using both Airtable and Shopify API to run. And these tools impose API limitations regarding your plans. Shopify API calls : number of API calls per second is limited. This can slow your sync. See their documentation page. Airtable Numbers of records: Airtable authorize a number of records per base. This can prevent us from creating a sync base because we can notFew readers

• ❌ How can I uninstall the app and stop my subscription?

  You can uninstall the app and stop your subscription from your Shopify Admin panel. Our app will be uninstall and you won't be charge anymore. Go to our app in Shopify Click on the 3 dots Select uninstall Tell us why you’re leaving and confirmFew readers

• 🛠️ Can I try the app with a Development or Partner store?

  You can try SyncBase for free on any Shopify development or partner store — with no limitations. Test the full Shopify–Airtable sync before going live.Few readers

• 🤑 Can I try the app for free?

  Yes, you can try SyncBase for free! Free trial for everyone We offer a 10-day free trial on all plans for every store. This means you can explore SyncBase completely free for 10 days. If you uninstall before the trial ends, you won’t be charged a single cent. Unlimited free plan for Partners and Development store If you have a Shopify Partner account or a Development store, you can select any of our plans and enjoy unlimited free usage.Few readers

• 📅 When will I be charged for my subscription?

  After your 10-day trial, your subscription will start and you will be charged every month.Few readers

• 🔀 How do I switch to a different plan?

  You can switch to a different plan on the "Settings" tab of our app. (https://storage.crisp.chat/users/helpdesk/website/-/3/5/e/8/35e84c43b53ca800/syncbase-help-center-imagejjzuxh.png =756xauto)Few readers

• ⚠️ What happens if I hit data (Products, Orders, Customers…) limits?

  If you hit one limit of your plan we will tell you so and you will be able to switch for a superior plan.Few readers

• ⏸️ How can I pause my subscription?

  Learn why you can’t pause your SyncBase subscription and how to uninstall the app if you want to stop syncing your Airtable base with your Shopify store.Few readers