• 🔐 Grant SyncBase access to your synced Airtable base

  If you reach out to our team via live chat for an issue, we may ask you to share access to your synced Airtable base. This access is often essential to diagnose and fix the problem. In fact, issues are typically resolved 3× faster when we have access to both your Shopify store and your Airtable base. How to add SyncBase to your Airtable base Open your synced base in Airtable. Click the "Share" button at the top right. In the “Invite by email” field, enter: brebiasync@gmail.comFew readers

• 🔐 Grant SyncBase access to your Shopify store

  If you reach out to our team via live chat for an issue, we may ask you to share access to your Shopify store. This access is often essential to diagnose and fix the problem. In fact, issues are typically resolved 3× faster when we have access to both your Shopify store and your Airtable base. How to add SyncBase to your Shopify store Go to your Shopify admin panel. Open your Settings. Select “Users and permissions”. On the staff section, click on Add staff. Enter SyncBase iFew readers

• 🕵️ Monitoring errors with the Errors sync tab

  Learn how to use the "Errors sync" tab in SyncBase to track, understand, and fix synchronization issues between Shopify and Airtable. Full troubleshooting guide included.Few readers

• 🛠️ What to do if my synchronization is not working

  Troubleshooting SyncBase: Learn what to do when your Shopify and Airtable sync isn't working. Check error logs, Shopify webhooks, and how to contact support.Few readers