Articles on: Synchronization

🛒 Orders (and Line Items) synchronization : how does it work?

You can synchronize your Orders with Airtable thanks to SyncBase. This topic explains how it works.

Overview

Orders data can be found in the Orders tab.
Orders metafields data can be found in the Orders metafields tab.
Global order details and line items are combined in the same tab.
Each record = one line item.
That means each record includes information about the specific line item and the overall order it belongs to.

Data you can find

SyncBase supports syncing key order information, including:

Order ID
Order Number
Created at
Order Status: Fulfillment, Payment...
Line Item data: Line Item ID, Line Item Name, Product ID, Variant ID, SKU, Vendor, Quantity...
Customer data: ID, Email, Phone...
Shipping data: Name & Address
Tags
Note
Sales channel
... and more!

👉 See the full list of fields SyncBase can sync

Orders history

During the Base Generation step, SyncBase automatically syncs your orders from the past 3 months.

Need more? If you're on a Business, Elite, or Enterprise plan, you can request a custom import of older order data—just contact us via our chat.

New order placed in Shopify

When a new order is placed in your Shopify store, it will be synced to Airtable within seconds.

Group Line Items per order

To easily see which items belong to the same order, you can create a custom view. This guide explains how to do it.

Creating a new order from Airtable

This feature is on our roadmap — feel free to let us know you're interested by emailing theau@syncbase.app.

Updated on: 10/07/2025

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