Articles on: Synchronization

🌅 Images synchronization: how does it work?

SyncBase allows you to sync product images between your Shopify store and Airtable. You can add new images, assign featured images to variants, and manage them directly from your Airtable base.


Adding new images from Airtable


Do not use the "Images IDs" column. It’s only there for SyncBase running the synchronization 🤩


You can add new images via your Airtable synced base.


Here’s how :

  1. Open the Products tab.
  2. Locate the Images column.
  3. Upload new images from your preferred source (local files, URL, Google Drive, Dropbox, etc.).
  4. That’s it! SyncBase will automatically sync the images to your Shopify store.




Setting a variant’s featured Image


You can define which image should be displayed for each variant:

  1. Go to the Variants tab in Airtable.
  2. Locate the Featured image (from rank in Product images) column.
  3. Enter the number that corresponds to the image’s position in the Images field of the related product.
  • For example, entering 1 will select the first image.
  1. Done! That image will be used as the variant’s featured image.



Good to know & current limitations


  • Reordering images in Airtable is not currently supported. To change the order, delete the existing images and re-upload them in the desired sequence. You can reorder images in Shopify.
  • Images added via the Shopify admin are not automatically synced to Airtable. Shopify doesn’t trigger a webhook when images are uploaded in the admin. To update your Airtable base with these new images you can use the "Refresh your base" feature or activate the "Super Sync" feature (depending on your plan) . Both are located in the app's Operations section.
  • Maximum image size you can upload to Shopify is 20 Mo.
  • Image/file name is changed (by Shopify API) for a default one during the upload from Airtable to Shopify. And you can't rename it yet on your Airtable-synced base.
  • Videos are not supported yet. Only images sync as product media for now. Syncing video files from Airtable to Shopify is something we plan to add, and we’ll update this article once it’s available.
  • If you are using GID references, e.g. file_reference/MediaImage GIDs look at this article to see how to use GID references in Syncbase.

Updated on: 22/07/2026

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