Shopify API choice

For some reasons, Shopify does not send us webhooks (technical information that tells us you’ve change something) when you’re updating some informations for a Collection.

If we do not received webhook, we do not know that you made an update and then we cannot reflect this on Airtable.

These actions are concerned:

• Updating Collection’s title
• Updating Collection’s description
• Updating Collection’s handle
• Updating Collection’s SEO meta title and description
• Updating Collection’s featured image

Workarounds

• Best solution is to use your Airtable to change these informations.
• These informations will also update when another collection webhook is triggered.
• We're also working on a new feature this will let you refresh your Airtable synced base with your store data whenever you want to.

Updated on: 04/06/2025