Understanding how the synchronization works is the best way to make the most of SyncBase. Make sure you read the do's and don'ts before starting with your new synced base.

Do's

• Add a column (with any type and name except one already existing)
• Add a tab (with any name except one already existing)
• Contact us if you need a custom sync (eg. Delete a tab or a column we’ve created inside your synced base)
• Link your synced base to another base
• Switch columns and tabs order (even with those you’ve add)
• Create custom views and interfaces
• Bulk update your data
• Create automation
• Create a new record inside the Products tab (= create a new Product inside Shopify)
• Create a new record inside the Collections tab (= create a new Collection inside Shopify)
• Rename your base name (Shopify Shop > Name you decide)

Don'ts

• Rename a tab or a column we’ve created inside your synced base
• Change a column type we’ve created inside your synced base
• Change/update any data linked to “columns ID” (Example: Product ID)
• Create a new record in a synced tab other than the Products and Collections tabs
• Run an import with another app (Airpower or Matrixify) AND make updates on Airtable in the same time
• Reordering products images (Instead delete and re-upload)
• Select or change for the wrong plan (Premium if you have 10K variants). This could stop your synchronization. Be sure to respect pricing.
• Delete or duplicate a record within a tab (if you want to delete, you can do via Shopify)
• Change tab permissions to update/create/delete records within synced tabs
• Change your base from your original workspace to another one

Updated on: 12/06/2025