Understanding how the synchronization works is the best way to make the most of SyncBase. Make sure you read the do's and don'ts before starting with your new synced base.

Do's

Add a column (with any type and name except one already existing)
Add a tab (with any name except one already existing)
Link your synced base to another base
Switch columns and tabs order (even with those you’ve add)
Create custom views and interfaces
Bulk update your data
Create automation
Create a new record inside the Products* tab (= create a new Product inside Shopify)
Create a new record inside the Collections* tab (= create a new Collection inside Shopify)
Rename your base name (Shopify Shop* > Name you decide)

Don'ts

Delete a tab or a column we’ve created inside your synced base
Rename a tab or a column we’ve created inside your synced base
Change a column type we’ve created inside your synced base
Change/update any data linked to “columns ID” (Example: Product ID)
Create a new record in a synced tab other than the Products and Collections tabs
Run a import with another app (Airpower or Matrixify) AND make updates on Airtable in the same time
Reordering products images (Instead delete and re-upload)
Select or change for the wrong plan (Premium if you have 10K variants). This could stop your synchronization. Be sure to respect pricing.
Delete or duplicate a record within a tab (if you want to delete, you can do via Shopify)
Change tab permissions to update/create/delete records within synced tabs
Change your base from your original workspace to another one

Updated on: 04/06/2025