Understanding how the synchronization works is the best way to make the most of SyncBase. Make sure you read the do's and don'ts before starting with your new synced base.

Do's

• Add a column (with any type and name except one already existing).
• Add a tab (with any name except one already existing).
• Contact us if you need a custom sync (eg. Delete a tab or a column we’ve created inside your synced base).
• Link your synced base to another base.
• Link tabs together (see our tutorial on how to links tabs).
• Switch columns and tabs order (even with those you’ve add). Even changing the primary field.
• Create custom views and interfaces.
• Bulk update your data (see our tutorial guide on bulk operations).
• Run Airtable automations and scripts.
• Use external app (Zapier, Make, OpenAI...) to work on your synced base.
• Create a new record inside the Products tab (= create a new Product inside Shopify. See our tutorial).
• Create a new record inside the Variants tab (= create a new Variant inside Shopify. See our tutorial).
• Create a new record inside the Collections tab (= create a new Collection inside Shopify. See our tutorial).
• Create a new record inside any Metaobjects tab (= create a new entry for this MO definition. See our tutorial).
• Rename your base name (Shopify Shop > Name you decide).

Don'ts

• Rename a tab or a column we’ve created inside your synced base.
• Change a column type we’ve created inside your synced base.
• Change/update any data linked to “columns ID” (Example: Product ID).
• Create a new record in the Orders or Customers or any Metafields tabs.
• Run an import with another app (Airpower or Matrixify) AND make updates on Airtable in the same time.
• Reordering products images (Instead delete and re-upload).
• Select or change for the wrong plan (Premium if you have 10K variants). This could stop your synchronization. Be sure to respect pricing.
• Delete or duplicate a record within a tab (if you want to delete, you can do via Shopify).
• Change tab permissions to update/create/delete records within synced tabs.
• Change your base from your original workspace to another one.
• Move columns from one tab to another (use lookups instead).

Updated on: 25/08/2025