If you want to pause your synchronization or start from scratch, you can delete your current sync in a few steps. This action will disconnect the synced Airtable base from your Shopify store, without deleting any data. Your Airtable token will remain functional, please do not modify it.

Steps to delete your synchronization

1. Open the SyncBase app from your Shopify admin.
2. Go to the Operations tab.
3. Scroll down to the bottom of the page.
4. Find the Delete synchronization section.
5. Click on the Delete synchronization button.

What happens next

Your synchronization will be removed, meaning your Shopify store is no longer connected to the Airtable base.

• Your Airtable base remains intact (no data is deleted).
• Your Airtable account stays connected to SyncBase.
• Only the link between your store and this specific base is removed.

You can generate a new synced base anytime if you want to restart your setup.

Can I reconnect my old base after deleting the synchronization?

Not directly. Once a synchronization is deleted, that specific base can't simply be reconnected as-is. But there's a workaround, especially useful if you have automations, views, or linked records in your old base that you'd like to reuse.

The workaround

• Keep your existing Airtable base as it is — do not delete or duplicate it.
• Rename the SyncBase-created tables you want to keep, for example Products → OLD Products, Variants → OLD Variants.
• Generate a new synchronization using the old base ID. SyncBase will create fresh Products, Variants, etc. tables in it.
• Update your automations, views, and linked records to point to the new tables instead of the old (renamed) ones.

This is usually much faster than rebuilding automations and linked records from scratch in a brand-new base.

Need a hand adapting your automations to the new tables? Reach out via the in-app live chat — our team will help you or scope a paid Studio mission with our In-house Airtable experts if the setup is complex.

Updated on: 10/07/2026