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# ✚ How to create a customer from Airtable with SyncBase?

Good news — you can create new Shopify customers directly from Airtable using SyncBase, without going through the Shopify admin.

||| ⚠️ This feature is currently in **beta**. Access isn't automatic — reach out via the in-app live chat and we'll add you to the **waiting list**, then let you know as soon as it's ready for you.

# How customer creation works

Shopify requires a full set of customer details to create a customer record.
If any of these values are missing when the record is created, Shopify will reject the request.

||| ⚠️ This means you cannot click "+", create a blank record and fill it later. The required fields must be filled at the moment the record is created.


# Step-by-step: Create a new customer

### 1. Create a new record in the `Customers` table

You must create the record **with all required fields already filled**.

__You can create this properly using__:

* Airtable Forms
* Airtable Automations
* Airtable Scripts
* Custom Interfaces

__Required fields__:

* **Customer First Name**
* **Customer Last Name**
* **Customer Email**
* **Customer Phone**
* **Default Address 1**
* **Default Address 2**
* **Default Address ZIP**
* **Default Address City**
* **Default Address Country**



![](https://storage.crisp.chat/users/helpdesk/website/-/3/5/e/8/35e84c43b53ca800/screenshot-2026-07-14-at-11202_6gsirs.jpg =700xauto)


### 2. Wait a few seconds

SyncBase sends the request to Shopify automatically.

__If everything is correct__:

* A **Customer ID** will appear in your new record, returned directly by Shopify
* The column "Created At" will be updated 
* Your new customer will now exist in your Shopify store

||| Do not fill `Customer ID`. This value is automatically generated by Shopify and returned to Airtable — it cannot be set manually.

### 3. (optional) Confirm in Shopify

Open the Customers section in your Shopify admin.
Your new customer should now be visible.


# Sync behavior

Customer creation and updates are processed in **real time**. As soon as a record is added or updated in the `Customers` table in Airtable, SyncBase sends the change to Shopify.

# Beta limitations

__Because this feature is still in beta__:

* Access isn't automatic — reach out via the in-app live chat to join the waiting list, and we'll tell you when it's ready for you.
* Some advanced customer fields or edge cases may not be supported yet.

# Need help?

Want to join the waiting list, or have a specific use case? Reach out via the in-app live chat and we'll help.

👉 [Customers synchronization: how does it work?](https://help.syncbase.app/en/article/customers-synchronization-how-does-it-work-2x6l76/)