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> Use this file to discover available pages before exploring further.
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# 🛑 Can I move my synced base to another workspace?

Unfortunately, no — moving your synced base to another Airtable workspace will break the synchronization.

When you first set up SyncBase, you connect a specific Airtable workspace using your workspace ID and Personal Access Token. If you later move the synced base to another workspace (for example, after switching from a paid trial to a free plan), that connection token breaks and your data stops syncing.

||| ⚠️ Don't move a synced base between Airtable workspaces while it's connected to SyncBase. The token can't be repaired manually — the connection has to be rebuilt from scratch.

# Why moving the base breaks the sync

SyncBase relies on both your **base ID** and your **workspace access** (workspace ID + Personal Access Token). The token is tied to the workspace the base lived in when you connected it. Move the base to another workspace and that token no longer matches — SyncBase loses access and the `Airtable Token status` shows as broken.

This is different from a token that broke for other reasons (changed scopes, ownership, or permissions).
👉 [Fixing a broken Airtable token status](https://help.syncbase.app/en/article/fixing-a-broken-airtable-token-status-uy7boz/)

# How to fix it if you already moved your base

The connection can't be patched — you'll recreate it. You can keep your own base; you'll just re-run the sync generation on it.

||| ⚠️ This rebuilds the connection from scratch: you'll delete the SyncBase connection and the sync tables it created, then generate them again. Do this only when you're ready to start the synchronization over.

### 1. Delete your Airtable connection

In the **SyncBase app** (inside Shopify), open **Settings** and scroll to the bottom of the page to delete your Airtable connection.
👉 [Delete an Airtable connection](https://help.syncbase.app/en/article/delete-an-airtable-connection-13irct1/)

### 2. Reconnect Airtable

Still in the **SyncBase app**, reconnect Airtable with your **workspace ID** and **Airtable Personal Access Token**.
👉 [How to connect Airtable to Shopify with SyncBase](https://help.syncbase.app/en/article/how-to-connect-airtable-to-shopify-with-syncbase-7xmy4q/)
👉 [Airtable Personal Access Token](https://help.syncbase.app/en/article/airtable-personal-access-token-uqi0tj/)

### 3. Delete the old SyncBase sync tables

If you want to reuse the **same base**, first delete the tables and columns SyncBase created for you previously (the synced `Products`, `Variants`, `Variants Metafields`… tables). SyncBase recreates them during generation — if they already exist, the generation will fail.

### 4. Re-run the base generation

Launch the base generation again from the **SyncBase app**. You can keep and use your own base — SyncBase will regenerate the sync tables and resync your Shopify data.
👉 [How to sync your own/existing base to the base SyncBase generated](https://help.syncbase.app/en/article/how-to-sync-your-ownexisting-base-to-the-base-syncbase-generated-2paalb/)

# Good to know

* Keep the base in the workspace you connected it from.
* Rebuilding gives you a fresh sync — your Shopify data is untouched and will sync back into the base.

# Need help?

Prefer not to do this yourself, or the workspace move was unavoidable? Reach out via the in-app **live chat** (include your name and email so we can reply) or email support@syncbase.app — we'll help you rebuild the connection.